Privacy Policy – Zuzu Foods

Zuzu Foods values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access or place orders through www.zuzu.food.

By using our platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following information from customers:

Full name

Mobile number

Email address

Delivery address

Order details and meal preferences

Payment-related information (processed via secure third-party payment gateways)

Zuzu Foods does not store sensitive payment details such as card numbers or CVV information.

2. How We Use Your Information

The information collected is used for:

Processing and managing food orders

Coordinating with registered merchants for meal preparation

Delivery of food to the provided address

Customer support and complaint resolution

Service-related communication and updates

3. Information Sharing

Customer information may be shared with registered merchants and delivery partners only for order fulfillment purposes.

We do not sell, rent, or trade customer data to third parties.

Information may be disclosed if required by law or government authorities.

4. Data Security

Zuzu Foods takes reasonable measures to protect customer information against unauthorized access, misuse, or disclosure.

While we strive to protect your data, no online platform can guarantee 100% security, and users acknowledge this inherent risk.

5. Cookies & Website Usage

Our website may use cookies to improve user experience and website performance.

Cookies help us understand user behavior and enhance our services.

Users may disable cookies through their browser settings if preferred.

6. Third-Party Services

Zuzu Foods may use third-party tools or services for:

Payment processing

Analytics

Delivery coordination

These third parties are governed by their own privacy policies, and Zuzu Foods is not responsible for their practices.

7. User Rights

Users have the right to:

Access their personal information

Request correction of inaccurate data

Request deletion of personal data, subject to legal and operational requirements

Requests can be made by contacting us at connect@zuzu.food.

8. Changes to This Privacy Policy

Zuzu Foods reserves the right to update or modify this Privacy Policy at any time.

Continued use of the platform after changes indicates acceptance of the revised policy.

9. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India.

📍 Jurisdiction: Courts of Coimbatore, Tamil Nadu

10. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact:

📧 Email: connect@zuzu.food